Terms & Conditions

Last Updated: 10 December 2025

Terms and Conditions Al Yumna Overseas explain the rules for using Alyumna.com and purchasing ZAIMA musical instruments from Al Yumna Overseas Pvt. Ltd. These terms apply to website visitors and customers placing domestic or international orders

Welcome to Al Yumna Overseas Private Limited (“we,” “our,” or “us”). These Terms & Conditions govern your use of our website www.alyumna.com and the purchase of products from our online store.
By accessing or using our website, you agree to comply with these terms. Please read them carefully before making any purchase.

1. General Information

The website alyumna.com is owned and operated by Al Yumna Overseas Private Limited.
Our company sells all kinds of musical instruments, accessories, and related products.
By using this website, you acknowledge that you are at least 18 years old or using the website under parental supervision.

2. Terms and Conditions Al Yumna Overseas – Orders & Payments

Under the Terms and Conditions Al Yumna Overseas, all orders are subject to product availability, payment confirmation and applicable shipping terms. Customers should review product details, prices and delivery information before completing an order.

3. Product Information

We strive to provide accurate descriptions, images, and specifications of all products listed on our website.
However, minor variations in color, finish, or design may occur due to lighting, photography, or manufacturing updates.
All products are subject to availability. We reserve the right to discontinue or modify products without prior notice.

4. Pricing and Payments

Prices for customers in India are displayed in Indian Rupees (INR). Prices for international customers may be displayed in United States Dollars (USD) or another applicable currency based on the customer’s country or pricing zone.
Prices may change without notice due to currency fluctuations, supplier updates, or promotional offers.
We accept secure online payments through trusted gateways.
Orders will be processed only after successful payment confirmation.

5. Order Confirmation

Once an order is placed:

You will receive a confirmation email with your order details.
If we are unable to fulfill your order for any reason (such as stock unavailability), we will notify you and issue a full refund.

6. Shipping and Delivery

Our Shipping Policy governs all shipping and delivery terms.

Standard domestic delivery: 5–7 business days
International delivery: 7–15 business days (depending on destination)
Tracking details will be shared via email once your order is dispatched.
International Customs Duties, Taxes & Import Charges
For all international orders, the buyer/recipient is solely responsible for paying any customs duties, import duties, VAT/GST, local taxes, customs clearance charges, brokerage fees, or any other charges imposed by the destination country. These charges are not included in the product price or shipping charges unless expressly stated otherwise. Al Yumna Overseas Private Limited (ZAIMA) shall not be responsible for the payment of such duties, taxes, or charges. Buyers are advised to check the applicable customs regulations, import duties, and taxes in their country before placing an order.
If the buyer refuses to pay applicable import duties, taxes, or customs clearance charges, or refuses to accept the shipment, any resulting return shipping charges, customs charges, storage charges, penalties, or other related expenses may be deducted from any refund due to the buyer, to the extent permitted by applicable law.
For detailed information, please read our Shipping Policy.

7. Returns, Replacements & Refunds

Please refer to our Return & Refund Policy for complete details.
In summary:

Returns are accepted within 7 days of delivery for damaged or defective products.
Refunds are processed within 5–10 business days after inspection.
Customized, used, or hygiene-sensitive products (like wind instruments) are non-returnable.

8. Intellectual Property Rights

All text, images, graphics, product designs, and content displayed on alyumna.com are the intellectual property of Al Yumna Overseas Pvt. Ltd.
Unauthorized copying, reproduction, or distribution of our content is strictly prohibited.

9. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
While we ensure the quality and safety of our instruments, improper use or modification voids any warranty or liability claim.

10. Third-Party Links

Our website may contain links to third-party sites. These are provided for convenience only.
Al Yumna Overseas Pvt. Ltd. is not responsible for the content, policies, or practices of third-party websites.

11. Privacy

Your personal information is handled as per our Privacy Policy, which explains how we collect, use, and safeguard your data.

12. Force Majeure

We are not responsible for delays or failures caused by events beyond our control, such as natural disasters, strikes, transportation delays, or government actions.

13. Governing Law and Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts in Meerut, Uttar Pradesh, India.

14. Contact Us

For any questions, concerns, or assistance, please contact us:

Al Yumna Overseas Pvt. Ltd.

Thank you for visiting Al Yumna Overseas Pvt. Ltd. — your trusted source for premium-quality musical instruments worldwide.