Welcome to Al Yumna Overseas Private Limited (“we,” “our,” or “us”). These Terms & Conditions govern your use of our website www.alyumna.com and the purchase of products from our online store. By accessing or using our website, you agree to comply with these terms. Please read them carefully before making any purchase.
1. General Information
The website alyumna.com is owned and operated by Al Yumna Overseas Private Limited.
Our company sells all kinds of musical instruments, accessories, and related products.
By using this website, you acknowledge that you are at least 18 years old or using the website under parental supervision.
2. Product Information
We strive to provide accurate descriptions, images, and specifications of all products listed on our website.
However, minor variations in color, finish, or design may occur due to lighting, photography, or manufacturing updates.
All products are subject to availability. We reserve the right to discontinue or modify products without prior notice.
3. Pricing and Payments
All prices displayed on alyumna.com are in Indian Rupees (INR) unless otherwise stated.
Prices may change without notice due to currency fluctuations, supplier updates, or promotional offers.
We accept secure online payments through trusted gateways.
Orders will be processed only after successful payment confirmation.
4. Order Confirmation
Once an order is placed:
You will receive a confirmation email with your order details.
If we are unable to fulfill your order for any reason (such as stock unavailability), we will notify you and issue a full refund.
5. Shipping and Delivery
Our Shipping Policy governs all shipping and delivery terms.
Standard domestic delivery: 5–7 business days
International delivery: 7–15 business days (depending on destination)
Tracking details will be shared via email once your order is dispatched.
For detailed information, please read our Shipping Policy.
6. Returns, Replacements & Refunds
Please refer to our Return & Refund Policy for complete details. In summary:
Returns are accepted within 7 days of delivery for damaged or defective products.
Refunds are processed within 5–10 business days after inspection.
Customized, used, or hygiene-sensitive products (like wind instruments) are non-returnable.
7. Intellectual Property Rights
All text, images, graphics, product designs, and content displayed on alyumna.com are the intellectual property of Al Yumna Overseas Pvt. Ltd.
Unauthorized copying, reproduction, or distribution of our content is strictly prohibited.
8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
While we ensure the quality and safety of our instruments, improper use or modification voids any warranty or liability claim.
9. Third-Party Links
Our website may contain links to third-party sites. These are provided for convenience only. Al Yumna Overseas Pvt. Ltd. is not responsible for the content, policies, or practices of third-party websites.
10. Privacy
Your personal information is handled as per our Privacy Policy, which explains how we collect, use, and safeguard your data.
11. Force Majeure
We are not responsible for delays or failures caused by events beyond our control, such as natural disasters, strikes, transportation delays, or government actions.
12. Governing Law and Jurisdiction
These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Meerut, Uttar Pradesh, India.
13. Contact Us
For any questions, concerns, or assistance, please contact us:
