Welcome to Al Yumna Overseas Private Limited (“we,” “our,” or “us”). We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website www.alyumna.com or make a purchase from our online store.
1. Information We Collect
When you visit our website or make a purchase, we may collect the following types of information:
a) Personal Information
Full Name
Email Address
Phone Number
Billing and Shipping Address
Payment Information (processed securely via trusted payment gateways)
Any other details you voluntarily share through forms or communication.
b) Non-Personal Information
Browser type and version
Device information (mobile, tablet, desktop)
IP address and location (approximate)
Website usage data (pages visited, time spent, etc.)
2. How We Use Your Information
We use the information we collect to:
Process and fulfill your orders
Send order confirmations, shipping updates, and invoices
Improve our website, products, and services
Respond to your inquiries and support requests
Send promotional offers, newsletters, or updates (only if you opt-in)
Comply with legal and regulatory requirements
3. How We Protect Your Information
Your privacy and security are our top priorities. We use appropriate administrative, technical, and physical safeguards to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
All payment transactions are encrypted and processed through secure third-party payment gateways. We never store your complete credit/debit card details on our servers.
4. Sharing of Information
We do not sell, rent, or trade your personal information. However, we may share data with:
Service providers (for payment processing, shipping, and email communication)
Legal authorities, when required by law or to protect our rights
Analytics tools, to help improve website performance and customer experience
All third-party partners are required to maintain the confidentiality and security of your information.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, analyze website traffic, and personalize content. You can modify your browser settings to decline cookies, but some site features may not function properly without them.
6. Your Rights
As a customer, you have the right to:
Access the personal data we hold about you
Request corrections to inaccurate or incomplete information
Request deletion of your data (where legally permissible)
Withdraw consent to receive marketing communications
To exercise these rights, please contact us via email at support@alyumna.com.
7. Third-Party Links
Our website may contain links to external websites. Please note that we are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before sharing any information.
8. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date. Please review it periodically for the latest updates.
10. Contact Us
If you have any questions, concerns, or feedback about our Privacy Policy or data practices, please contact us:
